Phone or email us and reserve a place or places on a tour. To confirm your booking you will need to send us a completed booking form and deposit. You can download a Booking Form in the Tours section of our website.
We hold phone or email bookings for 14 days. If your completed booking form and deposit has not been received within 14 days we will release your space.
You can download a Booking Form in the tour section of our website. To request a brochure, or a spare booking form, contact us.
Yes. If you don’t wish to send a cheque or write down your credit card details, you can pay over the phone. However, we will still need a completed booking form before we can process your deposit.
Yes. The bank details of our Client Trust Fund are listed on the booking form.
Please telephone first. We then need to receive notice of your cancellation either in writing or by email.
If a tour is unviable and Heritage Destinations cancels thetour, you will be notified well in advance and any payments will be fully refunded.
Tours that fall short of the minimum number of participants are cancelled between 90 days and 75 days before departure. If there are safety issues surrounding a destination (see below) we may decide to cancel a tour at any point up to departure day.
If we are offering a group airfare we will send seat requests through to the airline. Usually these are arranged without any problems.
We will wherever possible try to comply with different dietary requirements. Airlines cater for different dietary needs very efficiently (and you usually get served first!). During your program our leader and/or tour manager will be aware of any different meal requirements and if at all possible they will will make arrangements accordingly.